Employees spending too much time on the internet?

We can help you stop cyber slacking.

Countless hours of productivity are lost due to employees spending time on the internet. You already know it’s costing you money. But what about the illegal music and/or software that they download or disreputable sites that they visit? Unmonitored employees can cost you even more money in down time because their machines have become infected with trojans or other spyware.

There are a few rules of thumb when it comes to cyber slacking in the workplace.

• You can either use tools to monitor the internet activity of your employees and based on the reports these tools generate note which sites they are visiting.



• You can spy on them directly to determine which employees are visiting which sites or..



• You can cut them off from particular sites before they can even look at them.

Let’s examine a few of the solutions we offer businesses.

If you use a tool such as Barracuda Web filter it will:

1) Block access to Web sites based on domain, URL pattern, or content category
2) Block downloads based on file type
3) Block applications that access the Internet, including IM, music services, and software update utilities Integrates with "safe search" filters built into popular images search engines
4) Provide integrated gateway and desktop spyware protection

Spector 360:

Spector 360 will automatically capture all employee Internet and desktop activity whether they are in the office, traveling or working remotely on both Windows or Mac OS.

Spector 360 records:

• email/webmail, online searches, file transfers



• Chat/instant messages, keystrokes typed, document tracking



• Websites visited, user activity, network activity and application/program use
  

Fortinet Firewalls:

These appliances are made to block websites before they can even be accessed.

Fortiguard’s global, proactive threat library delivers comprehensive protection against network, content, and application threats.

Multi-threat security research leverages intelligence from multiple security disciplines to protect against known and unknown threats.

Feedback from worldwide installed base plus cooperation with major infrastructure vendors provides broadest protection against attacks and exploits.

Real-time updates - both push and pull - keep your defenses ahead of the threats with industry-leading threat response time with optional Service Level Agreements (SLAs).

Simple setup offers true "set and forget" functionality for easier deployment and management.

Device-based licensing eliminates per-user fees for significantly lower entry and maintenance costs.

So whether you just want to be aware of which sites are taking up your employees time or you want to know which employees are slacking or you just want to cut them off from particular sites altogether, we have a solution for you. Let us know how aggressive you want to be. Cutting down on cyber slacking offers greater productivity and more money for your business. Call us at 516-762-0155.

Don't let a little error message upset you!

Your day is going great. You are being productive and getting a lot done and then all of a sudden it happens. An error message pops up on your screen. What do you do?



Step 1) READ THE MESSAGE

This is not the time to panic. Everyone gets an error message now and then. What you need to keep in mind is that if you just ignore the error message it doesn’t mean the error or problem will magically disappear. Most error messages are accompanied by further information regarding the error. Generally there is a button that is marked “details.” When you click on this button it may tell you a lot of information that you don’t understand. However, this information means something to your IT people. Write down what the message says. Too much information is often more helpful than not enough information.

If you don’t want to write it all down you can take a picture of the message by holding down the ALT Key and pressing the PRTSCR button on your keyboard. Then open your e-mail and paste the image there. This picture image of your error can now be forwarded to your IT people via e-mail.

Please note if you have the new Windows 7 operating system, there is a built in tool for screen shots that is called the snipping tool.

Step 2) TRY CLOSING ANY OPEN WINDOWS OR PROGRAMS

After everything is closed, open the program you were working in before and see if you encounter the same message.

Step 3) WHEN IN DOUBT-REBOOT

This step often cures a number of issues. It seems that recently more and more people are leaving their computers in the office on round the clock so they can log in remotely to work from home. It is a good idea that you reboot your machine when you are actually in the office. Rebooting frees up resources being used by programs that are eating up memory and temporary hard drive space. Plus this allows a technician to see if the problem you were having can be recreated after the reboot.

Step 4) ASK AROUND AND SEE IF YOU ARE THE ONLY PERSON EXPERIENCING THIS ISSUE

Sometimes it is helpful for your IT people to know if it’s just one computer or every computer that is having an issue. If it’s just one computer, then there is a likelihood that there is something wrong with that particular machine. If it’s everyone, it could be a network issue.

Step 5) CHECK THE WEBSITE

If you are having issues with printing errors often you can find an answer by checking the vendor’s website. Or, you can just put the entire error into Google. When doing so, surround your error with quotation marks so that the search engine returns sites that address that particular issue.

Step 6) CALL YOUR IT PERSON

If you just can’t find a solution, call your IT representative. Your IT people have often experienced these errors while working with other clients and already know how to handle them.

Before calling your IT person, please take note of the program you are working in and provide them with as much information as possible. Sometimes, they can log onto your computer and fix your problem remotely.

Let’s face it, errors are never fun and they seem to pop up when you are your busiest. But with a little effort they can easily be resolved and you’ll be back to work in no time.

If you don’t currently have an IT company GLASSER TECH LLC would be happy to assist you. Give us a call at 516-762-0155.

It's Time To Get Organized!

I can't find my document!

How many times have you heard that in your office? If everyone is saving documents in a different way, it is easy for them to get lost. Perhaps it was saved to the wrong folder and if that's the case you could spend much of your valued time trying to find it. We have recently partnered with Worldox, a document management software company that makes saving and storing files a breeze. Even if you already have a case management software, Worldox can be integrated to work along with it so you can save your documents easily and find them lightening fast.

• Accessibility

Worldox forces the people in your office to save all of their documents the same way, making them readily accessible when you need them. Worldox integrates with Word, Wordperfect, Excel, Adobe, Outlook and many other programs. You can also scan documents in to Worldox, like your office mail for example, or documents from your adversaries, making it easy to become a paperless office. Each night Worldox indexes all the new documents of the day and stores them in folders to put them right at your fingertips, searchable by matter, name or content.

• Security

Worldox allows you to put security on documents in case you are working on a sensitive matter. You can choose who can see the documents.

• Versions

You may want to save several versions of a document. Worldox let's you see all versions of a given document and automatically adds the version number each time you save a new version.

• Searching

Probably the biggest reason firms choose Worldox is for the search capability. You can search for all documents that contain a certain word or words or were created by a certain person within seconds.

• Paperless Office

If you have ever thought of going paperless, Worldox is your program. Why? Because you can scan in your incoming mail, adobe documents, research, etc. and have it stored to a file and be able to access it quickly and easily. A paperless office is the way of the future!

If you think that Worldox seems like an answer to your document management problems, give us a call and we will come and do a demonstration of this powerful program.

Glasser Tech LLC 516-762-0155