Web Security Service

Social networking sites like Facebook, web applications like Twitter and commerce sites like craigslist and ebay present new security challenges to protect users from where they are going, what they are downloading and from anyone malicious or fraudulent with whom they are interacting online. Traditional anti-virus, web filtering and networking solutions can't keep up.




Glasser Tech Web Security Service brings safety to your network.




Glasser Tech Web Security Service protects users from malware, phishing, identity theft and other harmful activity online. The service sits between your network and the Internet to protect users as they conduct business-critical activities on the web.

• Provides comprehensive and flexible reporting, and as a result, global visibility



• Website response traffic is analyzed for untrustworthy users, and malicious programs



• Monitor and control website access and Internet use across your organization.

Our Web Security Service incorporates multiple layers of protection.

• URL Filtering: Advanced Web filtering integrates powerful URL filtering analysis, including more than 100 million active Websites across 90 categories, with real-time reputation scoring and content analysis. The database is updated daily with newly categorized sites and provides a real-time feedback loop to increase accuracy.



• Flexible Policies: Customizable rules that govern what your users are allowed to do. Each rule manages restrictions and exceptions for a group of users with control of blocking, overriding, coaching, quota-based usage throttling, rule scheduling and real-time alerts.

Advanced Threat Protection

• Script-Attack Prevention: Threat Analyzer engine performs multiple security checks to determine what exactly a specific application is trying to do and blocks malicious scripts before they enter your network.



• Anti-Malware: Object-based malware detection uses string scanning and advanced heuristic technology to block unknown Web-based viruses and spyware before they can gain access to your network.



• Anti-Virus: Signature-based anti-virus protects against previously identified viruses. The service integrates industry-leading anti-virus signatures, updated hourly, to provide a rapid response to new known security threats.

Reporting

• Access reporting anytime, anywhere. The real-time consolidated reporting offers a wealth of security, compliance and usage information that can be scheduled or accessed in real time.

Why Implement Web Security?

• Dramatically Reduces the Risk of Network Infection



• Greatly improves staff productivity

Call Glasser Tech at (516) 762-0155 or e-mail us at solutions@glassertech.com to find out how you can protect your systems and increase productivity.

Why does your business need network monitoring?

Here are Glasser Tech's top 10 reasons:

• To keep you informed

With real-time monitoring, if a failure or irregularity is detected, we can be immediately informed. Without it, you have to wait until something fails or the issue is reported to you before you can even ask for help.

• Plan for change

Network Monitoring Solutions allows us to monitor your network for problems. For example, if a piece of hardware is constantly crashing, it may be time to replace it. This would also apply to a server or particular application crashing.

• To diagnose issues

Imagine if your company's website went down. With Network Monitoring, we would be able to tell if the problem is with the website, the web server or the applications that the site runs on because Network Monitroing pinpoints the point of failure.

• Reports issues

Network Monitoring reports help us spot trends in system performance, so we can show you where your needs are for upgrades or replacements all by documenting the otherwise "unseen" work that keeps your network in top form.

• Remediate disasters

If we are immediately notified that there is an issue and the issue is going to take some time to fix, the time saved by being alerted immediately can be used to bring in a back up system to replace the current failure.

• Ensure Operation of Security Systems

With Patch management we can streamline the automation and management of your Microsoft software updates and patches.

• Keep track of your Web Applications

Network Monitoring solutions allow us to stay on top of website problems, spot issues before anyone notices and remediate the issues in a timely fashion.

• Problems get fixed without a tech coming on site

Network Monitoring offers one-click remote support for any server or workstation in your environment.

• Save your business money

Network monitoring allows for a faster fix with instant alerts. It spots small and big issues, eliminates the need for manual checks on event logs, back up systems, antivirus systems, hard disks and other devices.

The bottom line is, Network Monitoring Solutions save you money because you have less down time. Call Glasser Tech today to discuss how easily we can set you up with Network Monitoring Solutions. 516-762-0155.

Employees spending too much time on the internet?

We can help you stop cyber slacking.

Countless hours of productivity are lost due to employees spending time on the internet. You already know it’s costing you money. But what about the illegal music and/or software that they download or disreputable sites that they visit? Unmonitored employees can cost you even more money in down time because their machines have become infected with trojans or other spyware.

There are a few rules of thumb when it comes to cyber slacking in the workplace.

• You can either use tools to monitor the internet activity of your employees and based on the reports these tools generate note which sites they are visiting.



• You can spy on them directly to determine which employees are visiting which sites or..



• You can cut them off from particular sites before they can even look at them.

Let’s examine a few of the solutions we offer businesses.

If you use a tool such as Barracuda Web filter it will:

1) Block access to Web sites based on domain, URL pattern, or content category
2) Block downloads based on file type
3) Block applications that access the Internet, including IM, music services, and software update utilities Integrates with "safe search" filters built into popular images search engines
4) Provide integrated gateway and desktop spyware protection

Spector 360:

Spector 360 will automatically capture all employee Internet and desktop activity whether they are in the office, traveling or working remotely on both Windows or Mac OS.

Spector 360 records:

• email/webmail, online searches, file transfers



• Chat/instant messages, keystrokes typed, document tracking



• Websites visited, user activity, network activity and application/program use
  

Fortinet Firewalls:

These appliances are made to block websites before they can even be accessed.

Fortiguard’s global, proactive threat library delivers comprehensive protection against network, content, and application threats.

Multi-threat security research leverages intelligence from multiple security disciplines to protect against known and unknown threats.

Feedback from worldwide installed base plus cooperation with major infrastructure vendors provides broadest protection against attacks and exploits.

Real-time updates - both push and pull - keep your defenses ahead of the threats with industry-leading threat response time with optional Service Level Agreements (SLAs).

Simple setup offers true "set and forget" functionality for easier deployment and management.

Device-based licensing eliminates per-user fees for significantly lower entry and maintenance costs.

So whether you just want to be aware of which sites are taking up your employees time or you want to know which employees are slacking or you just want to cut them off from particular sites altogether, we have a solution for you. Let us know how aggressive you want to be. Cutting down on cyber slacking offers greater productivity and more money for your business. Call us at 516-762-0155.

Don't let a little error message upset you!

Your day is going great. You are being productive and getting a lot done and then all of a sudden it happens. An error message pops up on your screen. What do you do?



Step 1) READ THE MESSAGE

This is not the time to panic. Everyone gets an error message now and then. What you need to keep in mind is that if you just ignore the error message it doesn’t mean the error or problem will magically disappear. Most error messages are accompanied by further information regarding the error. Generally there is a button that is marked “details.” When you click on this button it may tell you a lot of information that you don’t understand. However, this information means something to your IT people. Write down what the message says. Too much information is often more helpful than not enough information.

If you don’t want to write it all down you can take a picture of the message by holding down the ALT Key and pressing the PRTSCR button on your keyboard. Then open your e-mail and paste the image there. This picture image of your error can now be forwarded to your IT people via e-mail.

Please note if you have the new Windows 7 operating system, there is a built in tool for screen shots that is called the snipping tool.

Step 2) TRY CLOSING ANY OPEN WINDOWS OR PROGRAMS

After everything is closed, open the program you were working in before and see if you encounter the same message.

Step 3) WHEN IN DOUBT-REBOOT

This step often cures a number of issues. It seems that recently more and more people are leaving their computers in the office on round the clock so they can log in remotely to work from home. It is a good idea that you reboot your machine when you are actually in the office. Rebooting frees up resources being used by programs that are eating up memory and temporary hard drive space. Plus this allows a technician to see if the problem you were having can be recreated after the reboot.

Step 4) ASK AROUND AND SEE IF YOU ARE THE ONLY PERSON EXPERIENCING THIS ISSUE

Sometimes it is helpful for your IT people to know if it’s just one computer or every computer that is having an issue. If it’s just one computer, then there is a likelihood that there is something wrong with that particular machine. If it’s everyone, it could be a network issue.

Step 5) CHECK THE WEBSITE

If you are having issues with printing errors often you can find an answer by checking the vendor’s website. Or, you can just put the entire error into Google. When doing so, surround your error with quotation marks so that the search engine returns sites that address that particular issue.

Step 6) CALL YOUR IT PERSON

If you just can’t find a solution, call your IT representative. Your IT people have often experienced these errors while working with other clients and already know how to handle them.

Before calling your IT person, please take note of the program you are working in and provide them with as much information as possible. Sometimes, they can log onto your computer and fix your problem remotely.

Let’s face it, errors are never fun and they seem to pop up when you are your busiest. But with a little effort they can easily be resolved and you’ll be back to work in no time.

If you don’t currently have an IT company GLASSER TECH LLC would be happy to assist you. Give us a call at 516-762-0155.

Arriving in June Timeslips 2011

What version of Timeslips do you have? Any version of Timeslips older than 2009 will no longer be supported come June of this year. Now is your chance to get in on special discounts. Timeslips has been listening to user requests and here are just some of the new features for Timeslips 2011.

1. Edit slip descriptions without opening the data entry dialog. Timeslips 2011 lets you add or edit descriptions for the slips, A/R transactions and funds transactions from the list.

2. Get more use out of the Nickname 2 field. Timeslips 2011 lets you use up to 30 characters for timekeepers, clients, tasks and/or expenses to give you greater flexibility in using this field.

3. You can name PDF files when printing bills to PDF. Timeslips 2011 lets you assign custom names for bills by e-mail and statements by e-mail.

4. Restrict slip entry. Timeslips 2011 has a security option so you can completely restrict slip entry to those cleints that have the option checked.

5. More custom fields. Timeslips 2011 allows you to create up to 90 custom fields. You can also create up to 6 different groups to organize and categorize these custom fields.

6. Greater flexibility for reporting on invoice data.
Timeslips 2011 allows user defined invoice listings so you can get more detailed information on how payments and other transactions were applied to each invoice.

7. You can now accept credit or debit card payments from within the software.Timeslips 2011 allows you to now indicate the type of payment received fromt he client, which will give you greater flexibility with reporting on payment information in A/R reports.


These are just a few features of the new Timeslips 2011.

Contact us now to get the best pricing. Glasser Tech (516) 762-0155.

Spring Cleaning

It's time for a Big Spring Clean up!!

Let's face it, we are all tired of the winter season and as soon as the weather starts to turn warmer we feel more energy and get that "time to clean up and throw some stuff out" feeling.

Believe it or not, we tend to keep things a lot longer than we should and that tends to be true even in our office. When was the last time you cleaned your inbox?

Getting organized is only painful for the initial cleaning. Think of it as opening your closet and all of your stuff falling out. It may seem overwhelming at first but as you start looking things over you realize you have a lot of stuff that you just don't need anymore. A great way to organize your e-mail is to start with Sub folders. If you keep your inbox just one folder it's like throwing your newest shirt into the closet and shutting the door. You may group them in anyway that best suits you. For instance you could have them be categorized by their urgency, the type or e-mail or who its from, it's really up to you. You could break it down by cases, administrative tasks or different projects. Anyway that puts your mail into folders that make sense to you is a good place to start.

The next thing you want to do is as e-mails are coming in say to yourself should I read and delete it, mark it to be followed up on or read and file it. Taking an action on each e-mail keeps you organized.

For those pesky e-mails that come every week that you thought you wanted to sign up for but never have time to read, simply unsubscribe. If you haven't read the last 3 or 4, you probably aren't going to read the next 3 or 4. Simply open the e-mail and click on the bottom where it says unsubscribe and unsubscribe. You will cut down on a lot of unwanted material this way.

Lastly, make sure that when your e-mail starts asking you to archive that you archive when you can. Outlook offers some archiving tools to help you out. Check your company's policy to find out how long you have to keep certain e-mail.

Once you have taken the time to get organized, try to stay organized. Sub folders make searching e-mail easier because you know just where you put things. You know how good it feels to have things neat and organized. You will be surprised how good you feel when you can find important e-mails quickly because everything is where it is supposed to be.